1. The account must be registered with the full name to avoid rejection of your requests in the future.

2. You can use the e-voucher/gift card only once.

3. E-vouchers and gift cards are case sensitive. Please enter the code exactly as shown.

4. Any form of CD keys, gift cards, prepaid cards, which have been viewed from your Digital Dynamics account, or delivered via email or mobile message are not refundable or exchangeable at all.

5. Digital Dynamics and its affiliates shall not bear any responsibility for wrong purchases made by you, due to negligence and/or entering false/incorrect information, which may lead to damages/losses. By purchasing any e-voucher/gift card from the Digital Dynamics store, you have understood/acknowledged and accepted Digital Dynamics’ complete disclaimer of liability.

6. When ordering direct credit recharge services, you acknowledge that you must read the product description carefully and confirm that the electronic goods you have purchased are correct.

7. During the e-goods refund period, if the value of the goods is more than the amount stated in your account or in the checkout process, Digital Dynamics is authorized to settle the balance directly on your account.

8. After delivery, Digital Dynamics is not responsible for any loss or damage to electronic goods purchased through the Digital Dynamics store, and any loss or damage that the buyer may suffer for this reason, knowing that Digital Dynamics is not responsible for any invalid card if it exceeds 15 days.

9. The program points earned according to the Loyalty Program Guide and any other applicable source have a validity period starting from the date of crediting the points in the user’s account and up to three months if the points are earned from purchases in the application, while the validity period of the points earned from the prizes provided by Digital Dynamics and others is valid for only two weeks, and if they are not used within the specified period, they are automatically deducted from the user’s points balance, noting that the validity period can be followed through the points record that appears in the application.

10. The Company reserves the right to amend the Loyalty Program at any time without prior notice, including the benefits of the Loyalty Program and the terms and conditions related to it.

- Customers are responsible for staying informed of the Program Terms and Conditions and any amendments thereto. Continued participation in the Loyalty Program will constitute acceptance of such amendments.
The Company may cancel the Loyalty Program in part or in full without prior notice and all unredeemed points will be lost without the Company incurring any responsibility or obligation.
The company has the right to cancel a customer’s loyalty program if it finds, in its reasonable opinion, that he has violated the terms and conditions of the application, or committed fraudulent behavior, or provided false or misleading information to the company, or insulted the company or one of its employees on any social media, and in these cases mentioned, he will lose all the benefits he obtained and any right to use them.
Digital Dynamics has the right to delete the existing wallet balance partially or completely if it was obtained fraudulently, and Digital Dynamics reserves the right to modify the balance without referring to the customer in the cases mentioned above.

11. The purchase process will be executed when the process is correct and not suspicious. Any purchase process on the site that is in any doubt will be stopped immediately, will not be executed, and the full amount will be returned to the transferred account, without referring back to the customer, and the customer's membership will be suspended, and all his information will be sent to the Cybercrime Department to complete the legal procedures in this regard.

12. It may take up to three weeks to return the amount to its owner if the request is not fulfilled.

13. By registering on the site, you agree to receive messages containing offers and discounts for the products displayed on the site.

14. When purchasing from the Buy and Win section, the winner must publish on his social media accounts that he is the winner of the draw in order to ensure the transparency and credibility of Digital Dynamics in the draw process.

13. In the event that the customer requests the return of an amount transferred from one bank to another, Digital Dynamics does not bear any transfer fees or commissions.

15. The request will not be executed if the transfer is from multiple bank accounts.

16. In some cases, your order may not be approved for a number of reasons, for example if the product you wish to purchase is out of stock, if the product is incorrectly priced, or if the order turns out to be fraudulent. We will refund your payment for orders that are not accepted or cancelled. Before we approve the transaction, we may ask you to provide additional information, including but not limited to, your phone number, address, or official documents proving your identity.

17. When you purchase or send an email, you agree to receive any emails from us.

18. If the customer uses a discount coupon in the purchase process, no points will be calculated in that process.

19. Any gift or promotional code that the customer may receive as a reward is valid for 3 days unless otherwise stated in the advertisement details.

20. Digital Dynamics and its affiliates have the right to make any amendments or changes to the site or application and to the policies and agreements related to the site, including the privacy policy as well as the document for the terms and conditions of service.